MyTrac

As Close as Your Phone

MyTrac™ is a 24/7 global tracking and incident response platform that you simply install it as an app on your iOS or Android device.

If you are caught up in a crisis event, simply press the alert button in MyTrac™ to call for help. Using MyTrac™, we can also quickly locate, contact and assist you in a crisis, natural disaster or terrorist event.

MyTrac™ was originally designed for multinational companies to use as part of their duty of care for their workforce. The system is based on a military approach to travel safety and security, known as C4i. We use the accurate and timely information provided by MyTrac™ to plan, direct and coordinate our response.

Steering you away from danger

With MyTrac™, you will receive alerts and updates if a crisis event arises or develops near you and/or you have chosen to receive alerts for the affected country.

Typically, MyTrac™ alerts arrive before major news networks release the story. This means you’ll have real-time information, increasing your chances of staying out of danger. If MyTrac™ indicates you are near a crisis, we will contact you to check you are safe and to provide advice or assistance.

How MyTrac™ works

When you sign up for Student Parachute membership, [insert a link to the new Membership options page] you will receive an activation code. With this code, you to install MyTrac™ on up to three (3) smartphones or tablets.

To use MyTrac™ you will need:

• A data connection through a mobile or Wi-Fi network
• To activate location settings on your device for geolocation, tracking and alert services.

In an emergency:

1. If you press the Alert button in MyTrac™ for help, our Crisis Response Centre receives your updated geolocation information.
2. We will urgently contact you by call, SMS and/or email with advice and response services.

The system has the following features:

• Assist button for immediate response services
• Geolocation and live tracking
• Alerts and real-time updates
• Proactive and manual welfare check-in
• Device tracking in the event of theft or loss.